Frequently asked questions about studying at OnStudy

What skills do I need to start a program?

No special skills required. The programs are suitable for any level, including complete beginners.

Can I pause my studies and return to them later?

Yes. To freeze a program, send an email to info@onstudy.org. On plans with mentor feedback, a freeze is only possible with the instructor’s agreement. Access is restored manually upon a follow-up request. Time elapsed between the freeze end date and your return request is not compensated.

Will I receive a document confirming program completion?

Yes, upon completion of the program, you receive an official certificate of the established format.

What is the study schedule? Can I combine it with work?

Learning is flexible, with no strict deadlines. Programs are designed for busy schedules and are easy to combine with work.

How many hours per week do I need to study?

The average workload is 3 to 6 hours per week. You set your own pace to suit your lifestyle.

How can I pay for the program?

All payment methods are available:
• bank cards;
• bank transfer for legal entities;
• installment plans.

How do I set up an installment plan, and what are the terms?

You can set up an interest-free installment plan. Terms are individual — discuss with a consultant after submitting your request.

Do you help with employment after the program?

Yes. OnStudy helps with:
• resume preparation;
• career planning;
• internships;
• referrals to partner companies;
• interview coaching.

Will you help me build a resume?

Yes. OnStudy experts will work with you to build a resume that employers will notice.

What should I do if I don’t like the program?

You can pause or stop your studies by writing to info@onstudy.org.

Can I get a refund if the program doesn’t suit me?

Refunds are possible. Please check the terms with our manager.

If I have trouble choosing a program, will you help?

Yes. You can leave a request and we’ll match you with a program based on your goals, level, and schedule.

How can I purchase a program through my employer?

We offer bank transfer payment for legal entities. All documents and payment details will be provided after you contact us.

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